I just finished reading your analysis and I wanted to thank you for being so thorough. I’ve worked with two other people over the last few years and have never been given this much direction. Wow! I feel like I finally know what to fix. I’ve known there were issues but I was too close (and probably too inexperienced) to recognize them when they were staring me right in the face. Thank you very much and I look forward to our conversation.

Keith Blay